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Grievance Procedure: A fair process for settling disputes
When you have a union, your contract sets out a fair procedure for resolving disputes you may have with your employer. Your employer can no longer ignore your complaints about unfair discipline, favoritism and other problems.
You can use the grievance procedure to:
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enforce your union contract with your employer
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enforce federal, state and municipal laws your employer may be violating
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enforce management's own policies when they violate them
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enforce well established past practices when your employer violates them or tries to change them
Every grievance procedure is different. But what just about all of them have in common is that, in the end, a neutral third party - an arbitrator - makes the final determination about the complaint. Your employer is no longer the prosecutor, judge and jury. You get a fair trial.
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